Delivery guide

1. Charges

Delivery charges, irrespective of the number of items, are as follows:

UK
free
Europe
£2.50
Rest of the world Zone A
£6.00
Rest of the world Zone B
£7.00

Subject to stock availability, orders will be dispatched within 48 hours of being placed.

2. Customs or import duties

Packages delivered outside the UK may incur customs or import taxes. LRD have no control over customs or import charges incurred when the package reaches your country. The order recipient is liable for all such charges and we cannot refund customers who do not receive shipments because these costs have been declined. We recommend that you contact your local customs or import office for further information on what these charges may be before placing your order.

Terms and conditions

1. Exchanges and Refunds

If for any reason you are unhappy with your purchase we will be pleased to exchange or refund provided they are returned within 14 days in new/unused condition and in their original packaging accompanied by the invoice/packing note.

Please note that all returns must be sent back using recorded delivery. We will not accept responsibility for lost goods or postal costs incurred when returning non-faulty goods. All claims for faulty products must be agreed by LRD and accompanied by a postal receipt. This does not affect your statutory rights.

2. Colour Disclaimer

Please be aware that the colours represented on this website may vary slightly from the publications themselves.

3. Guarantee

Every item is guaranteed. If for any reason you are not satisfied with anything you purchase, we will do our utmost to deal with your complaint to your complete satisfaction. This guarantee does not affect your statutory rights.

4. Prices and availability

Prices quoted on the LRD website are correct at the time of publishing. We reserve the right to vary these prices from time to time as a result of circumstances beyond our control.

Despite our best efforts, it is possible that from time to time a small number of the products on sale may be mispriced. However, we do verify prices as part of our dispatch procedures. If a product's correct price is lower than our stated price, we charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation.

All goods are offered for sale subject to stock availability. We estimate that products will be dispatched within 48 hours of your placing an order. However, this is not guaranteed and should not be relied upon as such. As we process your order, we may discover that a product you have ordered is unavailable. Should this occur, we will, at our discretion, either contact you for or cancel your order and notify you of such cancellation.

5. Payment

Payment must be made in £ sterling and is via the secure site at Worldpay. We accept MasterCard, Visa, Eurocard, Visa Delta, Solo, Switch (Maestro), JCB and Electron. We do not currently accept American Express or Diners Club.

6. Privacy and Security

Your payment details are processed through a third-party secure server payment gateway provided by WorldPay. Your e-mail address and other personal data will be retained by LRD in a secure environment, and will only be used in association with the ongoing support of your order. LRD does not pass this information on to third parties in any form, under any circumstances. Your credit card details will only be retained by WorldPay and its acquiring bank.


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