Further help and information

Acas

The Acas Helpline is open to both employers and employees who are involved in an employment dispute or are seeking information on employment rights and rules. Tel: 08457 47 47 47, Web: www.acas.org.uk

Department for Business Innovation and Skills (BIS)

1 Victoria Street, London SW1H 0ET. Tel: 020 7215 5000 or 020 7215 6740 (Minicom). BIS guidance to the Agency Workers Regulations 2010 can be downloaded at: www.bis.gov.uk/assets/biscore/employment-matters/docs/a/11-949-agency-workers-regulations-guidance

Directgov

Directgov is the UK government’s digital service for people in England and Wales. It delivers information and practical advice about public services, bringing them all together in one place. You can access Directgov at: www.direct.gov.uk

Gangmasters Licensing Authority (GLA)

Any problems with your employer can be reported to the GLA if you work in one of the sectors covered. Tel: 0845 602 5020, Web: www.gla.defra.gov.uk

Pay and Work Rights Helpline

If you have a question or want to make a complaint about an employment agency, you should contact the Pay and Work Rights Helpline on 0800 917 2368, Web: www.bis.gov.uk/policies/employment-matters/eas

For national minimum wage (NMW) enquiries and complaints and help and advice on the rules of the NMW ring the Pay and Work Rights Helpline on 0800 917 2368, Web: www.hmrc.gov.uk, www.direct.gov.uk/en/Dl1/Directories/DG_177940

TUC

Congress House, Great Russell Street, London WC1B 3LS. Tel: 020 7636 4030, Fax: 020 7636 0632, Web: www.worksmart.org.uk, BasicRights@Work www.tuc.org.uk/workplace/tuc-19833-f0.cfm