Law at work 2021 - the trade union guide to employment law (July 2021)

Chapter 7

Physical features

[ch 7: page 255]

Section 20(4), EA 10 says that where a physical feature puts a disabled person at a substantial disadvantage, an employer must take all reasonable steps to avoid the disadvantage. A physical feature could include steps, emergency escape routes, signs and so on, and a reasonable adjustment might include, for example, offering the disabled worker a ground floor office or homeworking.


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