Law at work 2021 - the trade union guide to employment law (July 2021)

Chapter 7

Auxiliary aids

[ch 7: page 255]

Section 20(5), EA 10 refers to auxiliary aids. It says that where a disabled person would be at a substantial disadvantage but for the availability of an auxiliary aid, such as adapted telephone or computer equipment, text to speech software, or a sign language interpreter, an employer must take all reasonable steps to provide the aid, for example, providing information in an accessible format.


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