Key information document
[ch 3: pages 47-48]Since 6 April 2020, all temporary agency workers must be given a Key Information Document (KID) before agreeing terms with an employment business or agency (new regulation 13A, Conduct of Employment Agencies and Businesses Regulations 2003). This is as well as the written statement of employment particulars they must get on or before starting work (see Chapter 1). The KID must set out the key features of the relationship, including who will be responsible for paying the agency worker, who they will work for and where, how their pay will be worked out, all deductions and a realistic assessment of their net take-home pay after all deductions (including any payments to an umbrella company). It must cover no more than two sides of A4. Only agency workers who sign up to an employment business after 6 April 2020 must be given a KID.
This change to the law follows campaigning by the unions and the Low Pay Commission against the growing complexity and lack of transparency in pay arrangements, often affecting the lowest paid workers.
The Employment Agency Standards Inspectorate (EASI) is tasked with enforcing this new duty, along with the other obligations in the conduct of business regulations. EASI can issue warning letters, prevent people from running agencies and in rare cases, bring prosecutions and fines.