Promoting equality for disabled workers - a guide for trade union reps (November 2013)

Chapter 2

Auxiliary aids

Section 20(5) of the EA 2010 refers expressly to auxiliary aids. It says that where a disabled person would, but for the provision of an auxiliary aid such as adapted telephone or computer equipment, text-to-speech software, or a sign language interpreter, be at a substantial disadvantage, an employer must take all reasonable steps to provide such aids.


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