Chapter 11
Providing a counselling service
[ch 11: page 205]In Intel Incorporation (UK) Ltd v Daw [2007] IRLR 355, followed by Dickins v O2 plc [2008] EWCA Civ 1144, the Court of Appeal confirmed that providing a counselling service will not automatically discharge the employer’s duty of care in relation to workplace stress in circumstances where the employer knows, or ought to know, of a particular employee’s vulnerability to a mental health injury.