Union support for individual members

All civil service unions have developed clear online guidance for members, to help them navigate the system and challenge unfair outcomes, as well as toolkits for reps. PCS has a useful 12-point step-by-step checklist setting out the key stages of the PM process and outlining steps members can take to protect their position. The PCS Ministry of Justice Group has produced a model appeal letter to help members who want to appeal against negative ratings. Prospect has a dedicated web page of key resources for both appraisees and appraisers. Advice lines, internal representation, and legal support where needed, are also made available by all civil service unions. Inevitably, the new PM system has caused a significant increase in union rep caseloads.