A good example of how a workplace went from being unrecognised to gaining recognition pre-pandemic and improving Covid-19 health and safety arrangements is GMB action at luxury online fashion brand Net-A-Porter. Hundreds of distribution assistants working in the company’s warehouse in Charlton, south east London, won the right to be represented by GMB in 2019 after applying to the Central Arbitration Committee (CAC), the body that adjudicates on the recognition and de-recognition of unions for collective bargaining in the workplace.