LRD guides and handbook July 2020

Law at work 2020 - the trade union guide to employment law

Chapter 7

Physical features

[ch 7: page 246]

Section 20(4), EA 10 says that where a physical feature puts a disabled person at a substantial disadvantage, an employer must take all reasonable steps to avoid the disadvantage. A physical feature could include steps, emergency escape routes, signs and so on, and a reasonable adjustment might include, for example, offering the disabled worker a ground floor office or home-working.