LRD guides and handbook July 2020

Law at work 2020 - the trade union guide to employment law

Chapter 7

Auxiliary aids

[ch 7: page 246]

Section 20(5), EA 10 refers to auxiliary aids. It says that where a disabled person would be at a substantial disadvantage but for the availability of an auxiliary aid such as adapted telephone or computer equipment, text to speech software, or a sign language interpreter, an employer must take all reasonable steps to provide the aid, for example, providing information in an accessible format.