The collective process

Since the Acas Code does not apply to collective grievances, the method of raising collective issues will depend on the workplace agreement. Where there is a recognised union, this should be in, or referred to in, the recognition agreement and should be negotiated with management.

A collective issue can either be raised:

• as part of the usual collective bargaining arrangements;

• by drafting one grievance that several members sign; or

• by members submitting individual grievances using the same wording.

What works best depends on the nature of the workplace.

If there is a clear legal claim, the union may coordinate a group claim. For example, the Barnet branch of public services union UNISON took the approach of lodging pay claims for term-time workers after discovering widespread underpayment of term-time staff in at least 51 schools, many of which were refusing to settle the claim. The union has highlighted the role that local reps can play in recruiting and organising members around the issue.

A well organised display of collective strength is sometimes the only way of securing a just result after an unfair dismissal and in practice may be the only way of securing reinstatement, as opposed to simply compensation.

Successes should be publicised where possible, to help show the effectiveness of the union, to share best practice and to help recruit new members.