New claims


New PIP claimants need to phone the Department for Work and Pensions (DWP) to make a claim (0800 917 2222, textphone: 0800 917 7777, for Northern Ireland contact the PIP claim line: 0800 012 1573, Textphone: 0800 012 1574). The DWP will then send you a form asking you to describe how your long-term health condition or disability affects you. You can also write asking for a form so that you can send the information by post: Personal Independence Payment New Claims, Post Handling Site B, Wolverhampton WV99 1AH. 


Most people will be asked to attend a face-to-face consultation with a health professional as part of the claim. The DWP will decide whether you’re entitled to PIP and how much you should get, based on the advice of the health professional and any other evidence you supply.


Your claim will be reviewed regularly “to make sure you’re getting the right support”.