Acas Pre-Claim Conciliation
From April 2014, anyone considering a tribunal claim will be required to contact Acas first to attempt early conciliation of the dispute. Proposals for a new Early Conciliation Service are contained in the Enterprise and Regulatory Reform Act 2013. Acas is developing a new Code of Practice. See Chapter 1.
Note that Acas currently offers free voluntary pre-claim conciliation, which in 2011, conciliated approximately 15,000 disputes. More information about the existing voluntary pre-claim conciliation service can be found on the Acas website at: www.acas.org.uk or by calling the helpline: 08457 47 47.