No rights to claim unfair dismissal or redundancy
[ch 2: page 60]Temporary agency workers are not employees of the end user or hirer. This means, in particular, that they have no right to claim unfair dismissal or redundancy pay from the hirer when the relationship ends (James v London Borough of Greenwich [2008] EWCA Civ 35). It makes no difference that the agency worker is assimilated into the hirer’s organisation, works under its direction and control, or is treated in all other respects just like the hirer’s directly employed workers (Tilson v Alstom Transport [2011] IRLR 169, Smith v Carillion (JM) Limited [2015] EWCA Civ 209).
A court will only imply a contract of employment between the agency worker and the hirer where this is necessary to give effect to the agreement between the parties. This will be very rare. In particular, an employment contract will not be implied if there is clear evidence of a standard agency relationship between agency, worker and hirer. The only time such a contract is likely to be implied is where the documents do not reflect the parties’ true agreement. For example:
Patrick Muscat was dismissed to reduce overall headcount to facilitate a buyout of his employer’s business. He was then re-engaged as a contractor. The Court of Appeal ruled that, on the facts, he remained an employee of Cable & Wireless.
Cable & Wireless v Muscat [2006] IRLR 354
Some agency workers are directly employed by the employment agency or business. They have all the normal statutory rights of employees against the employment agency as their employer.