More information

The TUC’s web pages on Violence at work, in the health and safety section of its website, have news, information and resources www.tuc.org.uk/workplace/index.cfm?mins=177&minors=124&majorsubjectID=2

HSE, Managing violence in licensed and retail premises www.hse.gov.uk/violence/toolkit/index.htm

The Suzy Lamplugh Trust is the leading charity for personal safety. The website has a range of personal safety guides, including one on working alone, and a directory of personal safety services for lone workers: www.suzylamplugh.org Tel: 020 7091 0014.

GMB guides, Tackling violence at work, Health and safety for school support staff are available from: www.gmbunion.org/hns/hnsbul.html

The transport union RMT’s Charter of Protection against violence is at: www.rmt.org.uk/Templates/Internal.asp?NodeId=114012