5. Dealing with individual cases of bullying and harassment

Dealing with individual cases of bullying and harassment can be difficult, and the victim is likely to need understanding and practical support to help them through a difficult time. The following section looks at advice on what individuals and union reps can do if faced with a case of bullying or harassment at their workplace. A collective approach to bullying is set out in the previous chapter and policies and procedures for tackling harassment and bullying are outlined in Chapter 6.