LRD guides and handbook September 2013

Contracts of employment - a guide to using the law for union reps

Chapter 5
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Implied duty to provide redress for grievances

There is an implied contractual duty in every employment contract to act reasonably and promptly to provide an opportunity for employees to obtain redress for their grievances (WA Goold (Pearmak) Limited v McConnell [1995] IRLR 516).