LRD guides and handbook August 2014

Casualisation at work - a guide for trade union reps

Chapter 6

Catering

[ch 6: page 43]

Weeks of UNISON campaigning led to an agreement with University of Manchester Catering Limited to end the use of ZHCs. The UNISON campaign exposed wasteful staffing arrangements that resulted in £13 million spent on agency employees to cover gaps in service delivery.