Appeal hearings


The Acas Guidance summarises the core elements of an appeal hearing:


• the hearing should start by introducing everyone and explaining why they are there;


• the purpose of the hearing should be explained, how it will be conducted and what powers the appeal panel have;


• the employee should be asked why they are appealing;


• particular attention should be paid to any new evidence, making sure the employee has the chance to comment on it;


• the relevant issues should be thoroughly explored and the facts summarised, and the meeting adjourned to make a decision;


• an unsound decision should be overturned. The Acas Guidance emphasises that overturning a decision does not undermine authority but instead emphasises that appeals are genuinely independent. Where a decision is overturned, Acas suggests considering whether management training or rule clarification is needed;


• the appeal outcome should be communicated to the employee and confirmed in writing, with reasons, making it clear, if it is the case (it usually is) that the decision is final.