LRD guides and handbook November 2012

Bullying and harassment at work - a guide for trade unionists

Chapter 5

CWU Guidance for reps

The CWU suggests the following ground rules for reps when dealing with harassment:

• Ensure confidentiality is respected as appropriate. Many victims do not report incidences because of lack of confidentiality.

• Try not to be judgmental — just because you’re not offended, doesn’t mean that it isn’t offensive to others.

• If the harassment is continuous, ask the victim to keep a diary of the incidents.

• Explain the processes and options available to the victim — including, if appropriate, the time limits for applying for employment tribunals.

• Make sure you know what the victim wants you to do. You may feel that the perpetrator should be taken to court, but all the victim may want is for the harassment to stop.

• Get support and assistance if you feel out of your depth or uncomfortable. Dealing with harassment can be traumatic for reps as well as victims.

• Keep the victim informed as far as you can, and get their agreement for any course of action.