Support for bullied and harassed staff

Good policies on bullying and harassment will provide a contact or a harassment officer or mediator to support those being bullied or harassed. Counselling to help people deal with the effects of being bullied or harassed may also be available. Union reps should ensure that their members are aware of any services that are available.

Several unions have set up hotlines for members to call confidentially if they are suffering from bullying or harassment at work.

The PCS civil service union has set up a racial incident hotline for members who suffer racist incidents at work. The hotline, to be used if the local PCS rep cannot be contacted, is available 24 hours a day and is entirely confidential.