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Chapter 6
Auxiliary aids
[ch 6: page 173]Section 20(5) of the EA 10 refers expressly to auxiliary aids. It says that where a disabled person would, but for the availability of an auxiliary aid such as adapted telephone or computer equipment, text to speech software, or a sign language interpreter, be at a substantial disadvantage, an employer must take all reasonable steps to provide the aid, for example, providing information in an accessible format.